Refund & Returns Policy
At NEXTA TECH LTD, we are committed to delivering high‑quality digital services and ensuring client satisfaction. Please review this Refund & Returns Policy carefully before purchasing any of our services.
1. Digital Services Policy
All services provided by NEXTA TECH LTD are digital and customized based on individual client requirements. Due to the nature of digital services, refunds and returns are not guaranteed once work has commenced.
2. Eligibility for Refunds
A refund may be considered under the following conditions:
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The service has not yet started
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Payment was made in error or duplicated
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The project is canceled by NEXTA TECH LTD due to internal reasons
Refund requests must be submitted within 7 days of payment.
3. Non‑Refundable Services
Refunds will not be issued in the following cases:
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Work has already begun or has been delivered
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Change of mind after project approval
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Delays caused by the client (missing content, feedback, or approvals)
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Completed or partially completed projects
4. Revisions & Support
We offer revisions according to the agreed project scope to ensure client satisfaction. Revision limits, timelines, and conditions are defined during project discussion and agreement.
5. Returns Policy
As NEXTA TECH LTD provides digital services only, there are no physical products to return.
6. Refund Processing
If a refund is approved, it will be processed using the original payment method within 7–14 business days.
7. Contact Information
For refund‑related questions or concerns, please contact NEXTA TECH LTD through our official communication channels. Our team will review your request and respond promptly.
8. Policy Updates
NEXTA TECH LTD reserves the right to update or modify this Refund & Returns Policy at any time. Any changes will be effective immediately upon posting on our website.